Digital Piano Warranty
Kawai America Corporation · Limited 3- or 5-year coverage
Kawai America Corporation · Limited 3- or 5-year coverage
Kawai America Corporation backs every digital and hybrid instrument with a limited warranty covering defects in materials and workmanship.
Select your series
Covers the CN, CA, DG, and NV series — Kawai's flagship digital and hybrid piano instruments.
Coverage
5-Year Limited Warranty — parts and labor from original purchase date.
Kawai will first attempt to perform service at the location of the instrument.
What's covered
What's not covered
Warranty service is performed exclusively through Kawai's Authorized Service Provider network. To initiate a claim, contact your nearest authorized dealer or reach Kawai America Corporation directly.
Phone 1-800-421-2177 · Address 2055 East University Drive, Rancho Dominguez, CA 90220
Do not return any product without a written Return Authorization issued in advance by Kawai.
Activate your warranty by registering your instrument. Registration takes less than two minutes, confirms your purchase date, and unlocks owner benefits including free learning platform access.
Register your KawaiHave an acoustic piano? Full 10-year transferable coverage.
Acoustic warrantyApplies to digital and hybrid instruments purchased through authorized Kawai dealers in the United States and Canada. Browse digital pianos · Find a dealer
