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What happens if I return a unit to Kawai without a Return Authorization number? | KAWAI FAQ

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What happens if I return a unit to Kawai without a Return Authorization number?

Warranty & Defects

What happens if I return a unit to Kawai without a Return Authorization number?

Units returned without a Return Authorization number will be refused and returned to the sender.

UNITS RETURNED WITHOUT A RETURN AUTHORIZATION WILL BE REFUSED AND RETURNED TO THE SENDER. Always obtain an RA number from TSD before shipping any merchandise back to Kawai.

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